DRIVER APP
The day on the phone. For drivers and co-drivers.
The MitaBase driver app, “MitaBase Driver” on the App Store and Google Play, has five areas, named as in the app: Aufträge (rides), Zeit (time), Kasse (cash), Chat and Mehr (more). It runs on iOS and Android, in German and Persian, with full right-to-left layout.
On the App Store and Google Play.
Download, enter the company code, sign in.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.
What is inside
- 01AufträgeWhat is due now. Without asking the office.
- 02ZeitClocking in and out on the phone, not on a slip of paper.
- 03KasseCash taken, receipt photographed.
- 04ChatThe question goes to the office, not into a WhatsApp group with patient names.
- 05MehrDocuments, requests, addresses, vehicle check.
What drivers ask
Even without signal.
Photos and cash entries go into a queue and are sent once there is signal again. A receipt is not lost in a car park.
German and Persian.
The driver chooses the language. Persian is fully right-to-left, not merely translated.
Position only on duty.
The app shares the live position only during an open shift and only with your own dispatch centre's panel, never with a third party. The driver can switch off position sharing in the app; the rides stay.
Navigation without Google.
Navigation runs inside the app itself, without Google Maps. The route comes from the dispatch centre's own server, the map from our own tiles. No patient address goes to a map service.
The company code
Every operation has its own installation of MitaBase, with its own address and its own database. So the app knows which dispatch centre is yours, it asks for the company code on first start.
The driver opens the app.
On first start it asks for the code, nothing else.
They enter the company code.
That is your dispatch centre's short name, as it appears in your panel's address.
They sign in.
With the e-mail address and password the dispatch centre created for them.
Frequently asked questions
Do drivers need a company phone?
No. The app runs on the driver's own phone or on a device you provide, with iOS or Android. The position is shared only during an open shift, and the driver can see on the phone when.
What if a driver does not use the app?
Your office keeps working: rides, assignments and everything the office enters stay in the system. What is missing is what only the app supplies: their position, their clock-ins and their photos.
What is recorded, and what is not?
The position during an open shift, the location when clocking in or out, working time, the rides driven and the photos the driver takes. No microphone, no private trips, no analysis after hours. That is the list you can take into the works-council meeting.
The app is part of every plan.
Register, create your drivers' access, hand out the company code.