The end of the WhatsApp chaos.
MitaBase is the software for the transport company that drives for care homes: doctor's appointments, dialysis and transfers arrive by call, paper note and chat group, and every request becomes a row on the board, with wheelchair, companion and contact person.
Three homes, three chat groups, and every ride is chased three times: Is the vehicle coming? When? With a wheelchair?
The home's message becomes a ride.
The request arrives the way it arrives today: as a message, a call or a spreadsheet. You paste the text, name, destination and time land in the right fields, you confirm. The home keeps sending what it sends today; on your side it becomes a ride with everything the driver needs to know.
Wheelchair, companion, room: maintained once, there on every ride.
Passengers, payers and addresses sit once in the master data. What is stored with the passenger is on the ride and on the driver's phone: the wheelchair, the companion, the contact person at the home.
Who, when, where: provable when the home asks.
Every ride driven sits in the history, with actual arrival time, driver and the transport form as a photo, checked by the office. When the home or the payer asks, one glance is enough instead of a round of calls.
Frequently asked questions
Does the care home book in MitaBase itself?
No. The home sends the request the way it does today: as a message, a call or a spreadsheet. You paste it and confirm. The home needs no access.
What does the home see of the ride?
Nothing in the system. Your office has the actual arrival time, the driver and the transport form in the history and answers when the home asks. Export as Excel and CSV is possible without asking us.
Is the wheelchair on every ride?
Yes, once it is stored with the passenger in the master data. What is entered there is on the ride and on the driver's phone.
Every request a row. Every ride a record.
Every request from the homes becomes a ride, every ride a record. Register online, the first vehicle stays free permanently.