GLOSSARY
The terms people ask about
Eighteen terms from everyday German patient transport, each explained in a single sentence. The terms stay German because that is how they are searched. If a word is missing here, write to us and we will add it.
- ArbZGThe ArbZG is the German Working Time Act: at most eight hours per working day, up to ten with compensation, and a break of at least 30 minutes after more than six and 45 minutes after more than nine hours of work.ArbeitszeitgesetzPausenregelung
- AV-VertragAn AV-Vertrag is the data processing agreement under Art. 28 GDPR, in text form, that governs how a processor handles personal data on a controller's behalf; it is mandatory whenever a provider processes such data on your behalf.AVVAuftragsverarbeitungArt. 28 DSGVO
- BeförderungsscheinBeförderungsschein is the everyday name for the Muster 4, the doctor's prescription of patient transport; MitaBase and this website call it the transport form.TransportscheinMuster 4
- DispositionDisposition is dispatch: assigning rides to drivers and vehicles across the day, including every change that happens along the way.TourenplanungEinsatzplanung
- DSGVO Art. 9Article 9 GDPR classes health data as a special category: processing it is prohibited in principle and allowed only under narrow exceptions.Gesundheitsdatenbesondere Kategorien
- ETAThe ETA is the estimated arrival calculated from the ride in progress, as opposed to the planned arrival from the day plan and the actual arrival recorded in the history.Ankunftszeitvoraussichtliche Ankunft
- Fahrzeug-CheckThe Fahrzeug-Check is the driver's visual inspection of the vehicle before the shift, documented with photos so that damage can be attributed.ZustandsprüfungAbfahrtskontrolle
- GenehmigungspflichtGenehmigungspflicht means that patient rides to outpatient treatment must be approved by the health insurer in advance (§ 60 SGB V); rides to inpatient treatment need no approval, and for the disability markers aG, Bl or H and care grades 3 to 5 the approval is deemed granted.VorabgenehmigungKassengenehmigung
- KrankenfahrtA Krankenfahrt is a ride by taxi, hire car, private car or public transport to a treatment the health insurer covers, without medical care during the ride (§ 7 Krankentransport-Richtlinie).PatientenfahrtFahrt mit Taxi oder Mietwagen
- KrankentransportA Krankentransport is transport in a patient-transport ambulance with qualified care, unlike a Krankenfahrt, where the patient is only driven.KTWKrankentransportwagen
- LeerfahrtA Leerfahrt is an empty run, a trip without a passenger: the approach to the patient, the return from the destination, or a ride cancelled too late.AnfahrtRückfahrt ohne Patient
- Muster 4Muster 4 is the form “Verordnung einer Krankenbeförderung”, with which a doctor prescribes a patient ride or a patient transport; MitaBase and this website call it the transport form.TransportscheinBeförderungsscheinVerordnung einer Krankenbeförderung
- P-ScheinThe P-Schein is the passenger-transport permit under § 48 FeV, needed by anyone who carries passengers for payment in a taxi, hire car or ambulance; exempt are, among others, ambulances of the rescue service, fire brigade and civil protection, and holders of licence class D or D1.PersonenbeförderungsscheinFahrerlaubnis zur Fahrgastbeförderung
- Rollstuhl und TragestuhlTransport in a wheelchair (Rollstuhl) or carry chair (Tragestuhl) requires a suitably equipped vehicle, in the Krankentransport-Richtlinie a hire car with equipment for disabled passengers, and a driver who knows how to secure the passenger.RollstuhltransportTragestuhl
- SerienfahrtA Serienfahrt is a patient ride that recurs regularly at fixed appointments, typical for dialysis, radiotherapy or chemotherapy.Dauerfahrtwiederkehrende Fahrt
- TÜVTÜV is the everyday name for the Hauptuntersuchung under § 29 StVZO, the technical inspection of a vehicle at fixed intervals; the sticker expires at the end of the month it shows, and the authority may prohibit the vehicle's use.HauptuntersuchungHUPlakette
- ZeiterfassungspflichtThe Zeiterfassungspflicht is the employer's duty to record the start and end, and so the length, of daily working time, which the Federal Labour Court derived from § 3 (2) no. 1 ArbSchG on 13 September 2022 (1 ABR 22/21).ArbeitszeiterfassungStechuhr-Urteil
- ZuzahlungThe Zuzahlung is the statutory co-payment an insured person pays per ride, unless they are exempt from it.EigenanteilZuzahlungsbefreiung