Servers in Nuremberg · encrypted · no third parties
NEMT OPERATIONS PLATFORM

Every route,
under control.

MitaBase runs your medical transport end to end — scheduling, live dispatch and billing in one calm screen. No radios, no spreadsheets.

LIVETR-4821 · M. Weber picked up · Kollwitzstr. 14
€19.00per vehicle, per month, plus VAT
14modules, depending on plan
0third parties in the data path

ONE INBOX

Requests come from everywhere. Dispatch happens in one place.

Four ways in, one board out. None of them asks the people who send you work to learn something new — they keep writing the way they always have.

Dispatch boardtoday · 4 arrivals
  • A. HuberLindenstr. 24 → Dialysis08:15assigned
  • 18 ridesfrom the weekly planMon – Frischeduled
  • Klinikum SüdKlinikum Süd → home14:30assigned
  • R. VogelHome → Praxis Dr. Groß10:00open

What we do not do: hook into WhatsApp. You copy, we parse — that is the honest difference.

See all 13 modules
WHAT YOU GET

Four things that are different on day one.

No promises in percent. Four states you can look up in the panel yourself.

  1. Tomorrow is built the afternoon before.

    Plan, drag, assign — the driver gets the day on the phone instead of calling in the morning.

    Dispatch · driver app

  2. The transport form is checked before it leaves.

    The Muster-4 photo is checked for what the payer would reject. A rejected form is a ride you have already paid for.

    History · form check

  3. Working time is stamped, not estimated.

    Clock in, break, clock out from the phone, with location. Breaks are checked against German working-time law. The timesheet goes to payroll as a PDF.

    Time tracking

  4. Every cent has a photo.

    Cash, expenses, fuel, advances — per driver, with the receipt. Settling with a driver is one button, traceable for both sides.

    Finance · cash desk

ONE PLATFORM

Thirteen modules, one operation.

This is not a shop-window selection — it is the panel's navigation, in its order and with its labels. What you see here is what you see after signing in.

MitaBase · Dispatch13 modules

01Operations

02Fleet

03Team & finance

04Reporting

Operations02 / 13

Disposition

Tomorrow is ready in the morning — built yesterday afternoon, not last night.

Views
board · list · map · day
Planning grid
the whole day
Assign
drag and drop
ALSO HERE:

Which modules a plan includes is stated on each module and in the comparison table on the pricing page. Start covers dispatch, fleet, staff and the driver app; Pro adds transport-order checking, the live map, time tracking and finance.

See every feature in detail

Übersicht: What is running today, without anyone having to ask. Disposition: Tomorrow is ready in the morning — built yesterday afternoon, not last night. Live-Karte: You stop asking where he is. You can see it. Fahrzeuge: Every vehicle with its papers in one place — and the deadline speaks up before it passes. Fahrzeug-Check: Damage is reported when it happened — not when the van comes back. Personalakte: Licence, P-Schein, certificates — complete, or you know at once what is missing. Zeiterfassung: Working time is recorded when the month ends. Not after it. Finanzen: Cash, expenses and receipts where the accountant finds them — instead of in a shoebox. Verlauf: Every ride driven, findable. Including the one from eight months ago somebody is asking about now. Statistiken: What the month actually was — and the report arrives on the 1st at 09:30 without anyone requesting it. Stammdaten: The address the office wrote short is the same one the navigation gets. Anträge: Leave and sick notes go through the system, not through WhatsApp. Nachrichten: The announcement reaches everyone. Including the one who is driving.

THE DRIVER APP

Five areas. A driver needs to learn nothing else.

The app is why the office stops making phone calls — and the most common reason systems like this fail. So there is nothing in it that is not the job.

  • The order list in the MitaBase driver app

    Aufträge — what is due now

  • An open order with address and navigation

    One order, with navigation

  • Time tracking in the driver app: clock in, break, clock out

    Zeit — clocking in and out on the phone

  • The cash screen with a photographed receipt

    Kasse — cash taken, receipt attached

  • The same order list in Persian, right to left

    The same list in Persian, RTL

THE FIVE AREAS

  1. 01AufträgeWhat is due now. Without asking the office.
  2. 02ZeitClocking in and out on the phone, not on a slip of paper.
  3. 03KasseCash taken, receipt photographed, done.
  4. 04ChatThe question goes to the office — not into a WhatsApp group with patient names.
  5. 05MehrDocuments, requests, addresses, vehicle check.
  • German and Persian, with full RTL

    Not merely translated: the interface runs right to left, with its own typeface. In this labour market that decides whether an app is used or deleted.

  • Dead spots are planned for

    Photos and cash entries go through a retrying queue. The driver never notices there was no signal — and nothing is lost.

  • Navigation from inside the order

    Tap the address and the navigation opens. No typing at a traffic light, and the same address the office entered.

  • iOS and Android

    The same app on both. On the driver's own phone or on a device you provide.

And if one of them never opens it: your office carries on. You simply do not see his position — his rides, hours and billing are all still there.

No store contract, no account for the driver — setup runs through your panel.

See all 13 modules
HOW IT WORKS

Three steps, no migration weekend.

  1. Register, five minutes.

    Confirm your e-mail, name your vehicles, sign the SEPA mandate. Your dispatch centre runs under your own name — its own installation, its own database.

  2. Your Tuesday, not sample data.

    Vehicles, drivers, customers and one real day, together in one call. Your spreadsheet keeps running for 30 days alongside; there is no cut-over date.

  3. The drivers get the app.

    From the store, with your company code. German and Persian, even without signal. A driver who never opens it does not stop your office — only their position stays dark.

TRUST & COMPLIANCE

Built to German healthcare standards.
Not adapted to them.

Every ride, every record, every access — accounted for. Hand any inspector the file and pour the coffee.

  • 01🇩🇪
    Hosted in Germany
    Servers in Nuremberg. Only routing asks out — origin and destination, no name
    EU-ONLY
  • 02
    DSGVO by design
    Patient data on an encrypted volume, every access logged
    ART. 9
  • 03
    Full audit log
    Every action recorded — export for any inspection
    24/7
  • 04
    Role-based access
    Drivers see their rides, nothing else
    RBAC
TECHNICAL MEASURES
As of 09/2026
VERIFIABLE
✓Servers at Hetzner in NurembergLUKS2
✓Nightly 03:00 backups to a second data centrerestic
✓Permissions checked in the server, not the interface132 + 72
✓Time and money logs that cannot be trimmedArt. 9
Rechenzentrum Nürnberg
49.4521°N 11.0767°E · EU-only · encrypted at rest
🇩🇪
AUDIT LOGREC ●
08:32:04Trip #4821 assigned → Karl B.
08:31:47Upload verified · by bytes, not filename
08:29:12Record viewed · role: dispatcher
08:14:56TÜV renewed · Van B-12
07:58:33Export · monthly report (PDF)
07:41:02Login · 2FA verified · dispatch
08:32:04Trip #4821 assigned → Karl B.
08:31:47Upload verified · by bytes, not filename
08:29:12Record viewed · role: dispatcher
08:14:56TÜV renewed · Van B-12
07:58:33Export · monthly report (PDF)
07:41:02Login · 2FA verified · dispatch
Exportable · Excel/CSV · any time, without asking usNo ISO, TISAX or C5 certification
PRICING

Per vehicle. The first one free.

No tiers by headcount, no setup fee, cancel monthly. Dispatchers, office, drivers and co-drivers do not count.

  • The first vehicle stays free for good.
  • The first month costs nothing, no card.
  • User accounts: unlimited, free.

START

€19.00

per vehicle and month · plus VAT

PRO

€39.00

per vehicle and month · plus VAT

THE CHANGEOVER

You don't switch over.

Four steps
The call
Day 1
Your own Tuesdaysame call
Not sample data. Your real day is on the board before the setup call is over.
✚Your rides◆Your drivers
Three of your forms
checked
Thirty days in parallel
no cut-over
What operators object to first — scroll for more6
“My drivers won't use it.”

Five areas: rides, time, cash, chat, more. German and Persian with full RTL. If one never opens it, your office carries on — you simply do not see his position.

Five areas
“We can't switch mid-operation.”

You don't switch. Your spreadsheet runs alongside for thirty days. There is no cut-over date and no migration weekend.

30 days parallel
“Who even are you?”

Etmita UG in Hattersheim. We are new and have no reference customers — which is why you will find no invented ones here. Check what is checkable instead.

Verifiable
“Patient data on someone else's servers?”

Hetzner in Nuremberg, LUKS2-encrypted, nightly backups to a second data centre. No third party in the position path — not on this page either.

Nuremberg
“And if I want out again?”

Then you take everything with you. Excel and CSV export of everything, any time, without asking us and without giving a reason.

Data freedom
“Our spreadsheet works fine.”

Until two people need it at once. Or until the form nobody checked gets rejected. Or until you are ill.

One at a time
QUESTIONS

What everyone asks before they get in touch.

My drivers will not go along with it.

The app has five areas: rides, time, cash, chat and more. Anyone who can use a phone can use it — in German and Persian, with full right-to-left layout. If a driver never opens it, your office keeps running: you will not see their position, but their rides are there.

We cannot switch in the middle of everything.

You do not switch. Your spreadsheet keeps running for 30 days alongside; there is no cut-over date and no migration weekend. You stop when you stop on your own — not because a date demands it.

And what does it really cost?

€19.00 per vehicle and month on Start, the first vehicle free for good; €39.00 per vehicle on Pro. All prices net, plus VAT. The first month costs nothing, no card. With monthly payment you can cancel monthly, no setup fee, no tier that gets dearer at the sixth vehicle. User accounts are free.

Who are you, anyway?

ETMITA, a German UG in Hattersheim am Main. MitaBase is new — we have no reference customers, and you will not find invented ones on this site either. Check what can be checked instead: the servers, the encryption, the export — and every module in the first, free month.

The first month costs nothing.

Register in five minutes — your dispatch centre runs under your own name. No card, no minimum term. A question first? Write to us.

Servers in Nuremberg · no third parties · cancel monthly